Zola Terms of Service
1. Introduction
Welcome to Zola! These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Definitions
"Zola," "we," "our," "us": Refers to Zola, a review software company that provides tools and services for managing online reputation, customer feedback, and employee performance data.
"You," "your," "user": Refers to any individual or entity that uses our services.
"Services": Refers to all products, services, content, features, technologies, or functions offered by Zola, including our website and mobile applications.
3. Use of Services
3.1 Eligibility
To use our services, you must be at least 18 years old and capable of entering into a legally binding agreement.
3.2 Account Registration
To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
3.3 Prohibited Activities
You agree not to engage in any of the following activities:
- Violating any applicable laws or regulations.
- Using our services for any unlawful or fraudulent purpose.
- Interfering with or disrupting the integrity or performance of our services.
- Attempting to gain unauthorized access to our systems or networks.
4. Content
4.1 User Content
You retain ownership of any content you submit, post, or display through our services ("User Content"). By submitting User Content, you grant Zola a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content for the purpose of operating and improving our services.
4.2 Zola Content
All content provided by Zola, including text, graphics, logos, and software, is the property of Zola and is protected by copyright, trademark, and other intellectual property laws. You may not use any Zola content without our prior written permission.
5. Payments and Subscriptions
5.1 Fees
Certain features of our services may require payment of fees. All fees are stated in USD and are non-refundable unless otherwise stated.
5.2 Subscriptions
If you subscribe to a paid service, your subscription will automatically renew at the end of each billing cycle unless you cancel it. You can cancel your subscription at any time by accessing your account settings.
5.3 Payment Information
You agree to provide accurate and complete payment information and authorize Zola to charge your payment method for any fees incurred.
6. Cancellation and Termination
6.1 Cancellation by You
You may cancel your account or subscription at any time. Upon cancellation, you will lose access to any paid features of our services.
6.2 Termination by Zola
We reserve the right to suspend or terminate your account or access to our services at any time, without notice, for any reason, including if you violate these Terms.
7. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be error-free, uninterrupted, or secure.
8. Limitation of Liability
To the fullest extent permitted by law, Zola shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.
9. Indemnification
You agree to indemnify and hold harmless Zola, its affiliates, officers, directors, employees, and agents from any and all claims, damages, liabilities, costs, or expenses (including attorney's fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.
10. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of our services after any changes to these Terms constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which Zola is headquartered, without regard to its conflict of law principles.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at support@zolatap.com.